Rescuing Nokia’s Ovi: a plan

Ovi means door in Finnish

It must be frustrating to sketch out a long-term technology roadmap in great depth, and see it come to fruition… only to goof on your own execution. But to do so repeatedly – as Nokia has – points to something seriously wrong.

Nokia spent more than a decade preparing for Tuesday this week, when it finally launched its own worldwide, all-phones application store. It correctly anticipated a software market for smartphones back in the mid-1990s, when it was choosing the technology to fulfill this vision.

That was just one of the bets that came good. Leafing through old copies of WiReD magazine from the dot.com era, filled with gushing praise for Enron, Global Crossing, and er, Zippies, I was struck by the quality of the foresight in a cover feature about Nokia. (Have a look for yourself.) WAP didn’t work out, but I was struck by particularly Leningrad Cowboy Mato Valtonen’s assessment that “mobile is the Internet with billing built in”.

“The managers responsible for putting together the Ovi Store should be put on Nokia’s naughty step – and left there for the Finnish winter”

And so Nokia has been encouraging users to download applications for users. My ancient 6310i wants me to download applications. Every Nokia since has wanted me to, too. Seven years ago, the first Series 60 phone (the 7650) put the Apps client on the top level menu, next to Contacts and Messaging.

The problem is today, it’s Apple and BlackBerry who have the thriving third party smartphone software markets. For six months, punters have been bombarded with iPhone ads showing what you can do with third-party apps. And yes, it’s like Palm all over again, but they’re very effective. So if Apple’s store is the model, then what on earth is Ovi?

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Nokia’s free music offer isn’t so free

Few music business people expect Nokia’s unlimited free music giveaway to be repeated, or even last very long. There simply aren’t enough large consumer companies prepared to take such an expensive gamble .

And Nokia’s richest partners aren’t interested in helping out.

But it’s a radical and interesting offering that merits some serious analysis: certainly, much more than Nokia’s other Dad-at-the-Disco attempts to get down with da yoot.

As we wrote last December – Comes With Music is much more subtle and interesting than most people gave it credit for. There are strings attached, but fewer than with any such previous bundling promotion.

Nokia has been inhaling Chris Anderson’s “Freetardonomics,” and this is what comes out when it exhales. ..

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Nokia: Our community is the best money can buy

Who says there’s no honesty in tech marketing? We beg to differ, and present Nokia product manager Janne Jalkanen as proof to the contrary.

Speaking at a marketing website called Nokia “Conversations” (“Stories from around the neighborhood” – it says), Jalkanen gives a very frank overview of the grassroots enthusiasm for Nokia’s S60 platform.

“Pretty much the only community around S60 is the community we pay to be there,” says Jalkanen, “a few lone, strong, awesome warriors notwithstanding”.

He’s speaking in a personal capacity, but is actually saying much the same as Symbian’s John Forsyth said here, only without the wishful thinking. But what a great metaphor for the Finns’ oh-so-earnest attempts to manufacture grassroots enthusiasm.

Nokia didn’t invent the idea of astroturfing, but more than any company in the Noughties, it’s taken it to heart.

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Farewell then, Symbian

Ten years ago to the day, I attended the surprise foundation of Symbian. I was in Norway and sorry to miss the event today that closed the chapter – and probably the book – on the great adventure.

I find it exquisitely ironic that the philosophy behind the decision to end Symbian’s independent existence as a joint-ownership, for-profit consortium has its roots in the Microsoft antitrust trial. Symbian was created because the leading phone manufacturers desperately wanted to avoid Microsoft’s desktop monopoly being extended to mobile devices. They didn’t want a dependency on high license fees, rigid requirements and poor code.

Well. Philosophy might be a grand way of putting it – it’s more of a fashionable buzzword. This is the idea of “multi-sided markets”, which when you get down to it, is really just a fancy way of describing cross subsidization. The case for a “multi-sided business model” was made in an economic defence of Microsoft’s strategy of bundling Windows Media Player with Windows in the EU antitrust case. So take a bow, economist Richard Schmalensee, Microsoft’s favourite economist. It was Schmalensee who in the US antitrust trial argued that the true price for Microsoft Windows should be around $2,000 per license. The idea that emerged from the EU trials was that WMP created a “platform”, and therefore consumer benefits. The idea here is that Nokia, which now entirely owns Symbian, will cross-subsidize the market by giving away the Symbian OS, er … platform, royalty free.

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How the iPhone puts a bomb under mobile networks

If you think everything that could have been written about the iPhone already has been written, prepare to be surprised. One vital aspect of Apple’s strategy has been overlooked – with multi-billion consequences for complacent network operators. Over at Telco 2.0, the blog of analysts STL Partners, we learn that networks who partner with Apple … Read more

Why didn’t Nokia become the next Sony?

When, a few years ago, I described Sony and Nokia as the only two companies who could call the shots in consumer electronics, a few eyebrows were raised. Sony, yes. But Nokia?

I anticipated that success in smartphones would be a beachhead into a bunch of other consumer electronics markets. Few noticed that Nokia already made TVs and set-top boxes. It had just launched a games console, too.

In fact, Nokia had began planning for “mobile multimedia convergence” in the mid-1990s, when it began sniffing out a next-generation operating system – it eventually opted for Psion’s Epoc, which became Symbian OS. For years Nokia put its best brains on the task – and sat back and waited. And waited.

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Nokia’s music bundle Comes With Hoover-shaped liabilities

Nokia faces a crippling financial bill for its strategy of bundling free music with handsets, which will give users unlimited song downloads with Nokia phones.

The world’s biggest label, Universal Music, joined the “Comes With Music” initiative at launch last December, and Sony BMG joined last week. The Register has learned that Nokia must pay the wholesale per-unit rate for downloads over a certain ceiling – believed to be 35 songs per user per month.

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Nokia radical bundling deal deserves applause

You could be forgiven for thinking that Nokia’s music announcement yesterday was yet another subscription service. The phone giant didn’t help dispel the notion by omitting some details from the official press material. However, we were able to put more flesh on the bones of the announcement last night. It’s beginning to look as if Nokia’s move, blessed by the world’s biggest and most aggressive record company, represents a radical new direction for the music business.

Essentially, the deal bundles digital music for “free” with a Nokia phone. You can acquire unlimited songs for a year through the Nokia Music Store, then keep the music you’ve acquired if you don’t want to continue the deal. You’ll be able to play the songs on a PC (alas, not a Mac or Linux) and your Nokia.

By contrast, most music subscription services on offer today time-bomb the music, so that when you leave the service, it dies. That’s fine if you think of it as a sort of “cached” on-demand radio, but not as a way of acquiring a permanent collection; it’s proved unacceptable to consumers, who are used to keeping the music they’ve acquired for life… or until they’re burgled, or the house burns down.

In other words, it’s a loyalty program for Nokia customers, with music as the bait.

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Warner slaps Nokia for Web 2.0 swap site

Nokia’s Music Store went live last week – but look in vain for anything by Led Zepp, John Coltrane, or Smokey Robinson. That’s because Warner Music Group (WMG) is refusing to license its catalogues to the phone giant, in protest at its Web 2.0 file swapping site, Mosh. WMG says Mosh is a hotbed of … Read more