Yesterday’s technology demonstration by SpinVox at its Marlow HQ reminded everyone just how hard it is to do voice to text machine translation, and how far away anyone is from automating the bulk of the voicemail translation in the real world.
All of the messages supplied by our small group of visitors tripped through to a human operator. The event was unnecessary and humiliating for all concerned. SpinVox shouldn’t have had to lift its skirts; we didn’t need to be there.